How to Create Accessible Designs for All Users
Practical tips for making your designs inclusive and user-friendly for everyone, including those with disabilities.
Key Takeaways
- Accessible design benefits everyone, not just users with disabilities
- Following accessibility principles improves overall user experience and SEO
- Simple adjustments can make a significant difference in usability
- Testing with real users and accessibility tools is essential
- Accessibility should be considered from the beginning of the design process
Why Accessibility Matters
Designing for accessibility means creating products, devices, services, or environments that can be used by people with a wide range of abilities. According to the World Health Organization, over 1 billion people worldwide live with some form of disability. That's approximately 15% of the global population.
But accessibility isn't just about accommodating disabilities—it's about creating better experiences for everyone. Think about it: features like curb cuts (those small ramps at street corners) were designed for wheelchair users but benefit parents with strollers, travelers with luggage, and delivery workers with carts.
The same principle applies to digital design. Many accessibility features—like clear navigation, readable text, and intuitive interfaces—improve usability for all users, regardless of ability.
Benefits of Accessible Design
For Users
- Improved usability for everyone
- Better experience across different devices
- Easier access to information
- Reduced frustration and cognitive load
For Businesses
- Larger audience reach
- Better SEO performance
- Reduced legal risks
- Enhanced brand reputation
- Improved customer satisfaction
Core Principles of Accessible Design
The Web Content Accessibility Guidelines (WCAG) provide a framework for making web content more accessible. These guidelines are organized around four principles, often referred to as POUR:
Perceivable
Information and user interface components must be presentable to users in ways they can perceive. This means providing text alternatives for non-text content and creating content that can be presented in different ways without losing meaning.
Operable
User interface components and navigation must be operable. This means making all functionality available from a keyboard, giving users enough time to read and use content, and not designing content in a way that could cause seizures.
Understandable
Information and the operation of the user interface must be understandable. This means making text readable and predictable, and helping users avoid and correct mistakes.
Robust
Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies. This means maximizing compatibility with current and future tools.
Practical Accessibility Tips by Design Element
Let's break down accessibility considerations for different aspects of design:
Color and Contrast
Color choices significantly impact accessibility, especially for users with visual impairments or color blindness:
- Don't rely solely on color to convey information. Always use additional indicators like text, patterns, or icons.
- Maintain sufficient contrast ratios between text and background (4.5:1 for normal text, 3:1 for large text).
- Test your designs with color blindness simulators like our Colorblindness Simulator.
- Avoid problematic color combinations like red/green, blue/purple, or green/brown.
- Use texture and patterns in charts and graphs to differentiate data points.
Typography and Text
Clear, readable text is essential for all users, but especially those with visual or cognitive impairments:
- Use readable font sizes (minimum 16px for body text).
- Choose accessible fonts with clear letterforms and adequate spacing.
- Maintain proper line spacing (1.5 times the font size) and paragraph spacing.
- Align text to the left for better readability (avoid justified text).
- Use headings and subheadings to create a clear content hierarchy.
- Keep line length moderate (around 60-80 characters per line).
Navigation and Interaction
Intuitive navigation and interaction patterns help all users, especially those with motor or cognitive disabilities:
- Ensure keyboard accessibility for all interactive elements.
- Make clickable/tappable areas large enough (minimum 44x44 pixels).
- Provide clear focus states for interactive elements.
- Use descriptive link text that makes sense out of context.
- Create consistent navigation patterns throughout your design.
- Avoid time-based interactions or provide options to extend time limits.
Focus State Example
Poor Focus State
This button doesn't change appearance when focused, making it difficult for keyboard users to know which element is selected.
Good Focus State
This button has a high-contrast outline when focused, making it clear to keyboard users which element is currently selected.
Images and Media
Visual and audio content needs alternative ways to be perceived:
- Provide alt text for all images that convey information.
- Use captions and transcripts for video and audio content.
- Avoid auto-playing media or provide easy controls to stop it.
- Ensure videos have adequate lighting and clear visuals.
- Don't use flashing content that could trigger seizures.
Forms and Input
Forms can be particularly challenging for users with disabilities:
- Use clear, descriptive labels for all form fields.
- Group related form elements logically.
- Provide helpful error messages that explain how to fix issues.
- Allow users to review and correct information before submission.
- Don't rely on placeholder text as the only label.
- Support autocomplete where appropriate.
Accessibility for Specific Disabilities
Different disabilities require different considerations:
Visual Impairments
This includes blindness, low vision, and color blindness:
- Ensure screen reader compatibility with proper HTML semantics
- Support text resizing without breaking layouts
- Provide high contrast options
- Use descriptive alt text for images
- Test with color blindness simulators
Hearing Impairments
This includes deafness and hard of hearing:
- Provide captions for videos
- Include transcripts for audio content
- Don't rely solely on sound for notifications
- Use visual indicators alongside audio cues
Motor Disabilities
This includes conditions that affect physical movement:
- Ensure full keyboard accessibility
- Make clickable targets large enough
- Avoid interactions that require precise movements
- Support voice commands where possible
- Don't use time-based interactions
Cognitive Disabilities
This includes learning disabilities, attention deficit disorders, and memory impairments:
- Use clear, simple language
- Break content into manageable chunks
- Provide consistent navigation and design patterns
- Use illustrations and diagrams to support text
- Minimize distractions and animations
- Allow users to control auto-playing content
Testing for Accessibility
Accessibility testing should be an integral part of your design process:
Automated Testing
Use tools to catch common accessibility issues:
- WAVE (Web Accessibility Evaluation Tool)
- Axe by Deque
- Lighthouse in Chrome DevTools
- Color contrast analyzers
- HTML validators
Manual Testing
Some accessibility issues can only be caught through manual testing:
- Test keyboard navigation (try using your site without a mouse)
- Use screen readers like NVDA, JAWS, or VoiceOver
- Test with browser zoom set to 200%
- Check for proper heading structure and landmark regions
- Verify that form controls have associated labels
User Testing
Nothing beats testing with real users who have disabilities:
- Recruit participants with various disabilities
- Observe how they interact with your design
- Ask for feedback on pain points and suggestions
- Implement improvements based on their experiences
Case Study: E-commerce Accessibility Redesign
An online retailer noticed that their checkout process had a high abandonment rate among users with disabilities. After conducting accessibility testing, they identified several issues:
- Form fields lacked proper labels
- Error messages were only indicated by red text
- The checkout button was not keyboard accessible
- Time limits for completing the purchase caused anxiety
After implementing fixes—including clear labels, error icons with messages, keyboard support, and removing time limits—they saw a 25% decrease in checkout abandonment and positive feedback from all users, not just those with disabilities.
Implementing Accessibility in Your Design Process
To create truly accessible designs, accessibility should be integrated throughout your design process:
Research and Planning
- Include people with disabilities in user research
- Define accessibility requirements in project briefs
- Create personas that include users with disabilities
- Set accessibility goals and success criteria
Design Phase
- Use accessible design patterns and components
- Check color contrast early and often
- Create responsive designs that adapt to different needs
- Document accessibility features for developers
Development Phase
- Use semantic HTML elements
- Implement ARIA attributes when necessary
- Ensure keyboard functionality works properly
- Test with assistive technologies throughout development
Testing and Launch
- Conduct thorough accessibility testing
- Fix issues before launch
- Include accessibility information in release notes
- Have a plan for addressing accessibility feedback post-launch
Maintenance
- Regularly audit for accessibility issues
- Keep up with evolving accessibility standards
- Train team members on accessibility best practices
- Continuously improve based on user feedback
Tools and Resources
Here are some valuable tools and resources to help you create accessible designs:
Design Tools
- Our Colorblindness Simulator - Test how your designs appear to people with color vision deficiencies
- Stark - Accessibility tools for design platforms
- Contrast - A macOS app for checking color contrast
- A11y Color Palette - Generate accessible color combinations
Testing Tools
- WAVE - Web accessibility evaluation tool
- Axe - Accessibility testing engine
- Lighthouse - Automated website auditing tool
- Screen readers: NVDA (Windows), VoiceOver (Mac/iOS), TalkBack (Android)
Guidelines and Standards
- Web Content Accessibility Guidelines (WCAG) 2.1
- Section 508 Standards
- Accessible Rich Internet Applications (ARIA) 1.1
- Inclusive Design Principles
Learning Resources
- A11y Project - A community-driven resource for web accessibility
- WebAIM - Web accessibility resources and articles
- MDN Web Docs Accessibility Guide
- Inclusive Design 24 - Free online accessibility conferences
Conclusion
Creating accessible designs isn't just about compliance or reaching a specific audience—it's about designing better experiences for everyone. Many accessibility features, from clear navigation to readable text, benefit all users regardless of ability.
By incorporating accessibility principles into your design process from the beginning, you can create more inclusive, usable, and effective designs. Remember that accessibility is not a checklist to complete but an ongoing commitment to inclusive design.
Start small if you need to—even incremental improvements can make a significant difference in users' lives. Test your designs with real users, learn from their feedback, and continuously refine your approach to accessibility.
In the end, accessible design is simply good design—design that works for everyone, in every situation, on every device.
Ready to Test Your Designs?
Use our Colorblindness Simulator to see how your designs appear to people with different types of color vision deficiencies. Upload your images and instantly see how they look through different color blind perspectives.